An update to our business continuity planning in light of the coronavirus pandemic

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In the interests of the health of our employees and clients, we have taken the decision to operate a closed door policy at all of our offices with immediate effect.

We continue to operate, and our teams are working hard to progress all ongoing matters including taking on additional new work in all areas we service, we are equipped to work remotely and each of our teams are contactable by telephone and email or video conferencing where appropriate.

Our Ingleby Barwick reception team are taking calls for all offices, direct lines are operational and diverts are in place where necessary to ensure we can take your call. Our Ingleby Barwick switchboard number is 01642 754050.

If you have an appointment with us, we will make arrangements for this to be conducted by telephone, or rearranged to a later date should a face-to-face appointment be absolutely necessary.

Any urgent, original documents you need to send to us can be posted through our letterbox or sent via a secure postage service. Please place in a sealed envelope and ensure you include your name and address on anything you send. We will always return any original documents to you using a secure signed-for service. You may scan and email documents to us at any time if we do not need sight or possession of the originals.

We are not accepting cash payments into our office at this time but we are able, as always, to take payments over the phone and accept payments into our client account. Any queries regarding payment can be referred to our Accounts Manager

Our Business Continuity Team are monitoring this fast pacing situation on a daily basis. Please be reassured that we are working hard to continue to deliver our usual high levels of service, we are able to continue to provide a full service to you, and we thank you for your patience and understanding during these difficult and unprecedented circumstances.

We look forward to seeing you at our offices again soon.

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