Following a full reassessment against the Lexcel standard version 6.1 earlier this week, the firm received an immaculate clean bill of health – no non-compliances identified, and no corrective action required!
Julie Sanderson, Operations Manager at Punch Robson said: “Lexcel is a worldwide accreditation, attainable by law firms and in-house legal departments, indicating quality in relation to legal practice management standards. It was introduced by The Law Society of England and Wales in 1998 and Punch Robson was first accredited in 2013.
“This year’s assessment was undertaken remotely over a three-day period using Microsoft Teams to conduct interviews, assess files and all evidence of compliance against the very detailed quality standards required by The Law Society. As we continue to embrace new ways of working through the Covid-19 pandemic our evidence was submitted electronically in advance of the assessment, ensuring our assessor had everything he needed.
“Our assessor has provided guidance on how to develop the firm’s practices and procedures further to strengthen our delivery of a consistently excellent service to our clients across all departments. Achieving the Lexcel accreditation is a team effort and I cannot praise everyone enough for their work to maintain our quality standards, especially throughout the last few months in which we have faced an unprecedented challenge. As a firm, we are extremely excited for the year ahead!”