Business continuity at Punch Robson

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As the global effort to slow the spread of COVID-19 continues, we would like to reassure our clients and colleagues that we are taking the situation extremely seriously. We are following government advice to guide us through our decision making processes when reviewing our policies and procedures through this uncertain period.

We are prioritising the health and wellbeing of our employees, colleagues and families.  We have ensured our staff are aware of the risks of COVID_19 and have provided anti bacterial handwash and sanitiser within our offices.

We have had a robust business continuity plan in place for some time now to ensure we can continue to deliver our usual high quality services as seamlessly as possible. Our plan includes operational systems for home working, all are via secure VPN connections to ensure the privacy and security of the data we hold. Our telephone system allows diverts to mobiles or landlines, so any contact that you need to make with us will be unaffected should homeworking become a necessity.

If staffing levels in any area of our firm are compromised due to illness or the inability to work, we will refocus our departments however necessary to meet deadlines.  Any prioritisation of workloads would be communicated to those affected whilst making every effort to reduce the impact should this situation arise.

We would ask that you do not attend our office if you have, or anyone you have had contact with, has visited a high risk area within the past 14 days, or if you or anyone you live with are displaying symptoms of the virus. We are recommending that our people use telephone, conference call or online meeting facilities wherever possible, and have issued guidance that attendance at pre-planned events is to be cancelled with immediate effect.

We also understand that the evolving COVID-19 situation will present challenges to our clients and we want to reassure you that we are with you, we are in this together and we are here to help you.

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